FAQ

How do I light lump charcoal in my Primo?

Is my Primo safe to use during inclimate weather?

Do I cook with the lid up or down?

My thermometer does not read zero. Should I be worried?

Do I need to purchase Primo ceramic feet for my Primo?

Will the exterior of my Primo get hot during use?

What kind of charcoal should I use in my Primo?

Can I use my Primo Ceramic Grill indoors?

My Primo is now 8 years old and has tiny spider web looking cracks on the exterior glaze. Should I be concerned?

What is the warranty on my Primo?

Are replacement parts available for my Primo?

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